How Valentine Strengthens Its Security Posture with Fortuna Cysec’s Managed IT Security Services


Fortuna Cysec Delivers Scaled Third-Party Risk Management Services for Global Health Technology Sector
ATLANTA, Oct 22, 2026 -- Fortuna Cysec, a global cybersecurity company offering integrated AI-native security operations managed detection and response, continuous threat exposure management and compliance services, today announced it has been selected to provide Third-Party Risk Management services for a leading global health technology company focused on improving patient outcomes through connected care solutions delivered in the home.
The engagement will support vendor onboarding, evidence collection, assessment execution, risk reporting and ongoing platform management across the organization's third-party ecosystem.
Through the partnership, Fortuna Cysec will leverage the partner’s existing environment to streamline third-party risk workflows, drive greater consistency in assessments, and enhance visibility into vendor risk posture. Fortuna Cysec will support approximately 500 third-party risk assessments annually, alongside delivering operational reporting, SLA tracking and governance reviews designed to strengthen transparency and accountability.
The scope of services Fortuna Cysec provides includes rapid vendor engagement, evidence validation, escalation of critical findings and comprehensive risk assessment reporting, enabling organizations to more effectively identify, document and act on third-party risk. The program also incorporates flexible support for M&A activity, audits and demand surges, helping health technology enterprises scale their third-party risk operations as business needs evolve.
“Organizations today need more than tools; they need operational execution that turns risk insights into action,” said Navin Balakrishnaraja, CEO and co-founder of Fortuna Cysec. “We are proud to partner with dynamic global health technology leaders to advance the maturity of their third-party risk programs through scalable, consistent processes that enhance visibility and strengthen governance across their vendor ecosystems. This underscores our commitment to helping regulated and enterprise organizations elevate cybersecurity, vendor risk and governance through hands-on execution, not just advisory support.”
About Fortuna Cysec
Fortuna Cysec is a global cybersecurity company offering Fortunox - an integrated AI-native Security Operations Platform that centralizes AI-powered threat detection, automated response, compliance management and true 24x7 managed detection and response. By combining advanced analytics, automated actions and expert-led response in one integrated system, Fortuna Cysec gives organizations a faster, smarter and more resilient way to defend their environments. For more information, visit www.fortunacysec.com.

Increased Social Engineering attacks targeting the IT Helpdesk
Increased Social Engineering attacks targeting the IT Helpdesk
As per the latest sector alert published by The U.S. Health and Human Services, in coordination with its Health Sector Cybersecurity Coordination Center, advises on having user awareness training, as well as policies and procedures for increased security for identity verification with help desk requests. The threat actors continue to evolve their tactics, techniques, and procedures (TTPs) to achieve their goal which is to gain initial access to target organizations.
Tactics, Techniques, and Procedures used by threat actors
As per the HC3 April 3rd alert social engineering is being used across the Healthcare and Public Health (HPH) sector to gain unauthorized access to systems. Threat actors are employing sophisticated social engineering techniques to target an organization’s IT help desk with phone calls from an area code local to the target organization, claiming to be an employee in a financial role (specifically in revenue cycle or administrator roles).
The threat actor can provide the required sensitive information for identity verification, including the last four digits of the target employee’s social security number (SSN) and corporate ID number, along with other demographic details. These details were likely obtained from professional networking sites and other publicly available information sources, such as previous data breaches.
The threat actor claimed that their phone was broken, and therefore could not log in or receive MFA tokens. The threat actor then successfully convinced the IT help desk to enroll a new device in multi-factor authentication (MFA) to gain access to corporate resources.
After gaining access, the threat actor specifically targeted login information related to payer websites, where they then submitted a form to make ACH changes for payer accounts. Once access has been gained to employee email accounts, they sent instructions to payment processors to divert legitimate payments to attacker-controlled U.S. bank accounts.
The funds were then transferred to overseas accounts. During the malicious campaign, the threat actor also registered a domain with a single-letter variation of the target organization and created an account impersonating the target organization’s Chief Financial Officer (CFO).
Rise in Spearphishing voice
What is Spearphishing?
Phishing can be targeted, known as spearphishing. In spearphishing, a specific individual, company, or industry will be targeted by the adversary.
Spearphishing voice is a specific variant of spearphishing. It is different from other forms of spearphishing in that it employs the use of manipulating a user into providing access to systems through a phone call or other forms of voice communications. Spearphishing frequently involves social engineering techniques, such as posing as a trusted source (impersonation) and/or creating a sense of urgency or alarm for the recipient.
Scattered Spider is a cybercriminal group that has been active since at least 2022 targeting customer relationship management and business-process outsourcing (BPO) firms as well as telecommunications and technology companies. During campaigns, Scattered Spider has leveraged targeted social-engineering techniques and attempted to bypass popular endpoint security tools
They have used several techniques to exploit such as Account Discovery: Cloud Account, Account Discovery: Email Account, Account Manipulation: Additional Cloud Roles, Account Manipulation: Device Registration, Account Manipulation: Additional Cloud Credentials, Data from Cloud Storage, Data from Information Repositories: Sharepoint, Exploit Public-Facing Application, External Remote Services, Gather Victim Identity Information: Credentials, Impersonation, Ingress Tool Transfer, Modify Cloud Compute Infrastructure: Create Cloud Instance, Multi-Factor Authentication Request Generation, Network Service Discovery, Obtain Capabilities: Tool, OS Credential Dumping: DCSync, Permission Groups Discovery: Cloud Groups, Phishing: Spearphishing Voice, Phishing for Information: Spearphishing Voice, Phishing for Information: Spearphishing Service, Protocol Tunneling, Proxy, Remote Access Software, Remote Services: Cloud Services, Valid Accounts: Cloud Accounts, Web Service, Windows Management Instrumentation
How can organizations protect against Spearphishing Voice?
Healthcare organizations and service providers need to implement various detection methods, policies, and procedures to validate the users requesting a password reset or mobile device enrollment.
Helpdesk agents need to employ atmost judgement as the adversary will employ manipulation techniques to bypass the call-back authentication or verification process in place.
Monitor call logs from corporate devices to identify patterns of potential voice phishing, such as calls to/from known malicious phone numbers. Correlate these records with system events.
- Enable logging of events, messaging, and other artifacts provided by third-party services ( ex: metrics, errors, and/or alerts )
- Monitor the events and alerts 24X7X365 using Security Operation Center (SOC)
- Ensure to use of security systems that can tag events from NDR, EDR, SIEM to MITRE ATT&CK framework and are able to predict the later movement quickly
Users can be trained to identify and report social engineering techniques and spearphishing attempts, while also being suspicious of and verifying the identity of callers.
- Train users to be aware of access or manipulation attempts by an adversary to reduce the risk of successful spearphishing, social engineering, and other techniques that involve user interaction.
- Periodic security awareness training and tabletop exercises can help users understand the impact and mitigation procedures.
- Reviewing process and having escalation procedures for confirming incoming requests through an independent platform like a phone call or in-person, to reduce risk.

Benefits of an MSSP
Benefits of an MSSP
Managed Security Services (MSS) are crucial in today's digital landscape to help organizations protect their sensitive information, critical systems, and overall digital assets from an ever-evolving landscape of cyber threats. Cyberattacks are increasing in complexity and sophistication. Here are some reasons why organizations need Managed Security Services:
Expertise and Specialization:
Cybersecurity is a complex and rapidly evolving field. Managed Security Service Providers (MSSPs) are dedicated to staying up to date with the latest threats, vulnerabilities, and defense strategies. They employ a team of skilled cybersecurity professionals with specialized knowledge and experience in handling various security challenges.
24/7 Monitoring and Response:
Cyber threats can occur at any time, day or night. MSSPs offer continuous monitoring of an organization's networks and systems. This 24/7 monitoring ensures that potential threats are identified and addressed in real-time, reducing the risk of data breaches and minimizing downtime.
Advanced Tools and Technologies:
MSSPs utilize advanced security tools, technologies, and threat intelligence platforms that might be cost-prohibitive for individual organizations to implement and manage on their own. This allows organizations to benefit from cutting-edge security solutions without the need for significant upfront investments.
Scalability:
As organizations grow, their security needs also evolve. MSSPs offer scalability, allowing organizations to easily adjust the level of security services based on their changing requirements without having to invest in new infrastructure or hire additional personnel.
Cost Efficiency:
Building an in-house cybersecurity team and infrastructure can be expensive. It requires recruiting, training, and retaining skilled cybersecurity professionals, as well as investing in hardware, software, and ongoing maintenance. MSSPs offer a more cost-effective solution, as organizations pay for the services they need without the overhead of managing an internal security team.
Focus on Core Business Activities:
Managing cybersecurity internally can be resource-intensive and distract organizations from their core business objectives. By outsourcing security to MSSPs, organizations can free up their internal resources to focus on strategic initiatives that drive growth and innovation.
Compliance and Regulations:
Many industries are subject to strict regulatory requirements regarding data protection and cybersecurity. MSSPs have experience in navigating these compliance frameworks and can help organizations ensure that they meet the necessary standards.
Rapid Incident Response:
In the event of a security incident or breach, MSSPs have established incident response protocols and teams ready to mitigate the damage and guide the organization through the recovery process.
Risk Management:
MSSPs provide organizations with a comprehensive understanding of their security posture and vulnerabilities. This enables organizations to make informed decisions about risk mitigation strategies and allocate resources effectively.
Threat Intelligence:
MSSPs gather threat intelligence from a wide range of sources, allowing them to identify emerging threats and trends. This proactive approach helps organizations stay ahead of potential attacks and adapt their security measures accordingly.
In summary, Managed Security Services offer organizations the advantage of specialized expertise, round-the-clock protection, advanced tools, scalability, cost savings, and the ability to focus on core business activities. As cyber threats become more sophisticated and prevalent, many organizations find that partnering with MSSPs is a strategic way to enhance their overall cybersecurity posture.
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